In 2017, a Gartner report predicted that by 2020, there will be 20 billion connected devices in use across the world. Another report by Gartner revealed that global IT expenditure will reach $3.8 trillion in 2019, with expenditures shifting from mobile phones, on-premises data centers, and computers to cloud services and Internet of Things (IoT) devices. Rather than a platform upon which businesses run, IT programs are becoming “the engine that moves the business.” With such a proliferation of technology devices across every business channel in modern companies, it’s vital that companies are able to control costs by being able to manage every device and services from inception or procurement through to replacement or service cancellation.
As a result, telecom expense management services are expected to reach a market valuation of $4.92 billion by 2024. One area that is specifically costing companies and posing a challenge to accounting departments is wireless expense management. Let’s take a deeper look at WEM services and how a third party service provider can provide in-depth solutions for your organization’s expense management needs.
Wireless Account Auditing
Considered an extension of telecom expense management services, wireless expense management services are structured around first and foremost analyzing the entirety of your organization’s wireless device contracts and digging deep into services for which you’re paying but might not be taking advantage of in your day to day business practices.
An Accurate Inventory of Active Devices
Beyond auditing enterprise mobile and wireless expenses, it’s important that your accounting department has an accurate understanding of what devices are in use and who is using those devices. A common source of overpayment includes billings for devices no longer in use by employees or even charges for devices in possession of employees who no longer work for the company.
Complete Device Management Services
A common service for wireless expense management is end-to-end oversight of your organization’s procurement process. This leaves the WEM provider to order and issue devices and recover them at the end of their useful cycle, freeing you to focus on generating revenue and running your organization..
Saving You Time and Money is Our Only Concern
Based in San Antonio, TelResource understands the crucial role telecommunications and wireless devices now play in the day-to-day success of modern businesses and how important it is to be able to control the costs associated with these devices. We also know that just because you need them to be successful, that doesn’t make you an overnight expert in managing invoicing and tracking device usage to ensure you’re getting the most value out of your telecommunications and wireless programs. And that’s ok, because we’re already experts. Our telecommunications expense management services include wireless expense management and invoice auditing for our clients in San Antonio and beyond to ensure we find the hidden cash between the fees and our clients’ hands are free to keep driving their organizations towards their goals.